211bet Privacy Policy
Your Information Is Our Responsibility

Introduction to the 211bet Privacy Policy

Welcome to 211bet's Privacy Policy. We believe protecting your personal information is not just a legal obligation — it's our ethical responsibility. Any information you provide while using the 211bet platform is handled with the utmost care.

This Privacy Policy applies to the 211bet website, mobile app, and all services we provide. By using any 211bet service, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

211bet has published this policy with Bangladesh users in mind, so every member can clearly understand how their information is used. Our Privacy Policy is built in accordance with international data protection standards.

What Information We Collect

211bet collects various types of information from different sources. This data is primarily used to deliver better service and maintain a safe gaming environment.

Personally Identifiable Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• Current and permanent address
• National ID or passport number (for KYC verification)
• Bank account or mobile banking number (for payments)

Platform Usage Data

• Login history, timestamps, and IP address
• Gaming History & Betting Records
• Deposit & withdrawal transaction details
• Device type, operating system, and browser information
• Cookies & Session Data

How Your Information Is Used

211bet uses your information only for specific, legitimate purposes. Below is a detailed breakdown of how we use your data:

Sharing Data with Third Parties

211bet never sells or rents your personal information. However, in certain circumstances, data may be shared with trusted third parties:

• Payment Provider: Approved payment gateways including Mobile Banking, Nagad, and Rocket receive the necessary information to process transactions.
• KYC & Verification Agencies: Licensed third-party providers are used for identity and age verification.
• Analytics Partners: Anonymous and aggregated data is used to improve the platform.
• Law Enforcement Agencies: Information may be disclosed if required by a court order or legal obligation.

Cookies & Tracking Technologies

211bet's website and app use cookies and similar tracking technologies. These help improve your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Analytics Cookies: Tracks page visits, session duration, and usage patterns.
• Marketing Cookies: Used to show you relevant ads based on your preferences.
• Functional Cookies: Used to remember language preferences and user settings.

You can manage cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

How Your Information Is Kept Secure

211bet uses industry-standard security technology to protect your personal information. Our security systems are regularly updated and reviewed.

• 256-bit SSL Encryption: All data transmission takes place over encrypted channels.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
• Secure Server Storage: All data is stored in encrypted databases.
• Restricted Access Controls: Only authorized personnel can access user data.
• Regular Security Audits: Regular security audits are conducted by independent third parties.

Your Rights Regarding Your Information

As a 211bet user, you have the following rights over your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your information in a portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We are committed to responding to your request within 30 days.

How Long Your Data Is Retained

211bet does not retain your personal information longer than necessary. How long we keep your data depends on the type of information and the purpose for which it was collected.

• Account Information: Retained while the account is active; up to 5 years after closure.
• Transaction Records: Retained for up to 7 years for legal compliance.
• KYC Documents: Up to 5 years, as required by regulatory obligations.
• Gaming History: Retained for up to 3 years.
• Cookie Data: Between 30 days and 2 years, depending on the type of cookie.

Once the retention period expires, 211bet automatically deletes or anonymizes your data securely.

Protection of Minors' Privacy

211bet strictly prohibits access by anyone under 18. We do not knowingly collect information from minors.

If a parent or guardian believes their child has registered on 211bet, please contact our support team immediately.

Changes to the Privacy Policy

211bet reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or through a platform notification.

• For significant changes, a notification will be sent to your registered email address.
• You will be notified of any changes upon logging in to the platform.
• The date of the latest update will always be shown at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.